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MATERIALS USED
SHIP
REFUNDS AND EXCHANGES
ADDITIONAL POLICIES
PHOTOGRAPHS
DISCLOSURES

MATERIALS USED:
Washers are Stainless steel This is a great alternative to sterling silver. It is very affordable, hypoallergenic and it is strong, durable, and does not easily bend.

2 types of necklaces: 1. Ball Chain Nickel available at any length requested. 2. Waxed Cotton Cord available at any length.

Letters are oxidized in black

Each creation is hand stamped so variances will occur and no two pieces will be exactly the same.

Please know that I can't stamp on the back of any disc without ruining the front.

Items may look slightly different in photos than in person. Lighting can change the way the colors look and photos can make pieces look larger than they really are. Please be sure to read the entire listing before placing your order. If you're unsure of size, measure a comparable item at your home and see if the size is satisfactory to you before ordering.

Included with your purchase:
Stainless steel Washer hand stamped
Charms (1-2), if desired
Handmade, origami envelope and placed in an organza gift bag.


SHIP:
Please allow 5 business days to ship.

Orders will be processed in the order they are received. If you need it sooner just message me, I may be able to help!  If you choose to rush order, generally, your item will be ready for mailing within 1 to 2 business days and will be shipped out by your choice of Priority Mail or First Class mail. There will be a Rush Order charge/fee and it is not refundable under any circumstances.

All items ship USPS First Class Mail.
For an extra fee I can send Priority or Express.
For an extra fee I can include a tracking number with insurance.
All orders are SECURELY packaged for protection.
Please note that once I ship an item it is out of my hands and I have no control over the transit time or lost/damage that occurs in transit. Please note we are sorry for any inconvenience this causes you, we wish we had more control over the postal service.

Cancellation:
Orders will be fully refunded in the same payment method and as long as it has not been shipped yet
Custom orders may not be cancelled nor refunded.

If you have any questions or would like to make modifications to the listing please contact me PRIOR to placing your order to avoid any misunderstandings. If I am unclear in the information you provide at checkout I will contact you

Please make sure you enter correct shipping address. If you would like your item shipped directly to your recipient please include their address at checkout in the available option.

PLEASE make SURE to enter in all of your personalization information. Your order form is my worksheet and incomplete information may cause a delay or a cancellation with your order.

PLEASE make SURE the ship to address is the one you want BEFORE finalizing your order. I cannot edit the ship to address once your order has been placed. Shipping is by First Class Mail with Delivery Confirmation.
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REFUNDS AND EXCHANGES:
Customer happiness is my number one priority. If for ANY reason you are not happy, let me know within 5 days of receiving your purchase. If your order is a non-customized item(s), I am happy to offer a refund upon the return of the item. Shipping, and shipping back costs, are not refundable. Please use USPS with tracking/delivery confirmation and insurance to return a package. I am not responsible or liable for packages that get lost in the mail. As soon as I receive the item back, in original condition, I will initiate the refund.

If your order is a personalized piece, I do not usually offer full refunds. If there is an error that was made by me, I will re-make the piece immediately and ship it at no additional cost to you.

Any questions??  I am here to help! Please contact me so we can discuss your needs.
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ADDITIONAL POLICIES:
PLEASE DOUBLE AND TRIPLE CHECK ALL SPELLINGS SENT TO ME FOR PERSONALIZED ITEMS. KEEP IN MIND EACH ORDER IS HANDMADE & HAND STAMPED THEREFORE THERE MAY BE A SLIGHT VARIATIONS FROM THE PHOTO IN THE LISTING. Personalization will be stamped exactly as given in your order. All letters will be done in lowercase letters. When multiple names are being stamped you can select a blank space between the names or a dot.

Handmade Jewelry is Designed and created from raw metal. When choosing handmade jewelry keep in mind sometimes the letters may not seem completely aligned or straight and may have slight variations in depth, alignment, and spacing this is part of the nature of the piece and should not be looked at as flaws, but instead as characteristics that give each piece its uniqueness that comes from an item being handmade.
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PHOTOGRAPHS:
I reserve the right to use photos of your item in my shop. Rest assured that even though your names, dates, etc. might be displayed, I will never reveal personal information about you. Once I finish a piece and photograph it for the purpose of listing the piece in my shop, the rights to the photographs of the piece belong to Impressions from the heart. I will never sell or distribute your personal information to any third party.
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DISCLOSURE:
I have listed each item to the best of my ability and any errors that you find are not intentional.  If you have any questions, please contact me so I can clarify or correct the error.
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